What We Collect and Why
When you register, we collect your name, contact details, and the account credentials you set. When you fund your account through bKash, Nagad or Rocket, we record the transaction reference and amount — we do not store your mobile wallet PIN or full wallet credentials on
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our servers. We collect device and session data (browser type, IP address, session timestamps) to keep your account secure and to detect unusual login activity. If you contact support, we keep a record of that exchange to resolve follow-up queries. We do not sell your personal
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data to third parties. Data is processed only for account operation, payment verification, fraud prevention, and where required by applicable law in your jurisdiction. Retention periods vary by data type: transaction records are kept as long as required by financial compliance obligations, while session logs are
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cleared on a rolling basis. You can request a copy of your data or ask us to correct inaccurate details by writing to our support channel. Availability of certain features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.